Change, cancel or refund purchase or subscription
IMPORTANT: All your purchases are contracts between you and Apple or Google. Purchases are subject to strict store policies, reviewed by the store, and fully compliant. We as a developer do not charge or process your money. All the requests need to addressed to stores via the links below.
Android
- If you want to cancel, pause, refund or change a subscription on Android Google Play Store, see official store instructions at https://support.google.com/googleplay/answer/7018481
- If you have been double charged or have not authorized the charge, you can report it directly to Google at https://support.google.com/paymentscenter/answer/9074244?hl=en
iOS
- If you want to cancel, pause or change a subscription on Apple iTunes AppStore, see official store instructions at https://support.apple.com/en-us/HT202039
- If you want to refund your purchases or see an unauthorized charge, please follow official Apple instructions at https://support.apple.com/en-us/HT204084
Paid Content
When you decide you would like to refund your purchase you will be losing many Premium features, for example:
- The PIN lock feature on iOS will no longer be available.
- Access to Advanced stats will be restricted.
- Moods exceeding the free limit will be locked.
- Goals beyond the free limit will no longer be accessible.
- Reminders over the free limit will be disabled.
- Automatic backups will be deactivated.
- PDF file exports will be restricted.
- Premium app themes will no longer be accessible.
- The number of important days will be limited.
- Editing existing note templates and creating new ones will be unavailable.