{"id":5713,"date":"2024-12-18T15:18:24","date_gmt":"2024-12-18T15:18:24","guid":{"rendered":"https:\/\/daylio.net\/faq\/docs\/daylio-faq\/tutorials\/how-to-change-cancel-or-refund-purchase-or-subscription\/"},"modified":"2025-01-20T11:53:04","modified_gmt":"2025-01-20T11:53:04","slug":"how-to-change-cancel-or-refund-purchase-or-subscription","status":"publish","type":"docs","link":"https:\/\/daylio.net\/faq\/docs\/daylio-faq\/billing\/how-to-change-cancel-or-refund-purchase-or-subscription\/","title":{"rendered":"Change, cancel or refund purchase or subscription"},"content":{"rendered":"\n<p class=\"has-body-font-family\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\"><strong>IMPORTANT<\/strong>: <strong>All your purchases are contracts between you and\u00a0Apple\u00a0or\u00a0Google<\/strong>. Purchases are subject to strict store policies, reviewed by the store, and fully compliant. We as a developer do not charge or process your money. All the requests need to addressed to stores via the links below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Android<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you want to cancel, pause, refund or change a subscription on Android Google Play Store, see official store instructions at&nbsp;<a href=\"https:\/\/support.google.com\/googleplay\/answer\/7018481\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.google.com\/googleplay\/answer\/7018481<\/a><\/li>\n\n\n\n<li>If you have been double charged or have not authorized the charge, you can report it directly to Google at&nbsp;<a href=\"https:\/\/support.google.com\/paymentscenter\/answer\/9074244?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.google.com\/paymentscenter\/answer\/9074244?hl=en<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong><\/strong><a href=\"https:\/\/support.google.com\/googleplay\/answer\/7018481\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>iOS<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you want to cancel, pause or change a subscription on Apple iTunes AppStore, see official&nbsp;store&nbsp;instructions at&nbsp;<a href=\"https:\/\/support.apple.com\/en-us\/HT202039\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.apple.com\/en-us\/HT202039<\/a><\/li>\n\n\n\n<li>If you want to refund your purchases or see an unauthorized charge, please&nbsp;follow official Apple instructions at&nbsp;<a href=\"https:\/\/support.apple.com\/en-us\/HT204084\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.apple.com\/en-us\/HT204084<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Paid Content<\/h3>\n\n\n\n<p>When you decide you would like to refund your purchase you will be losing many Premium features, for example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>PIN<\/strong> <strong>lock<\/strong> feature on iOS will no longer be available.<\/li>\n\n\n\n<li>Access to <strong>Advanced<\/strong> <strong>stats<\/strong> will be restricted.<\/li>\n\n\n\n<li><strong>Moods<\/strong> exceeding the free limit will be locked.<\/li>\n\n\n\n<li><strong>Goals<\/strong> beyond the free limit will no longer be accessible.<\/li>\n\n\n\n<li><strong>Reminders<\/strong> over the free limit will be disabled.<\/li>\n\n\n\n<li><strong>Automatic<\/strong> <strong>backups<\/strong> will be deactivated.<\/li>\n\n\n\n<li><strong>PDF<\/strong> <strong>file<\/strong> exports will be restricted.<\/li>\n\n\n\n<li>Premium <strong>app<\/strong> <strong>themes<\/strong> will no longer be accessible.<\/li>\n\n\n\n<li>The number of <strong>important<\/strong> <strong>days<\/strong> will be limited.<\/li>\n\n\n\n<li>Editing existing <strong>note<\/strong> <strong>templates<\/strong> and creating new ones will be unavailable.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>IMPORTANT: All your purchases are contracts between you and\u00a0Apple\u00a0or\u00a0Google. Purchases are subject to strict store policies, reviewed by the store, and fully compliant. We as a developer do not charge or process your money. All the requests need to addressed to stores via the links below. Android iOS Paid Content When you decide you would [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":5696,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-5713","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/docs\/5713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/comments?post=5713"}],"version-history":[{"count":5,"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/docs\/5713\/revisions"}],"predecessor-version":[{"id":5954,"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/docs\/5713\/revisions\/5954"}],"up":[{"embeddable":true,"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/docs\/5696"}],"wp:attachment":[{"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/media?parent=5713"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/daylio.net\/faq\/wp-json\/wp\/v2\/doc_tag?post=5713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}