Missing Files
Missing or Incomplete Backup They have not been found on your Cloud storage. This means they might have been deleted, or their upload was interrupted. If you have your auto-backup turned on, please make sure you are connected to the
Android notifications are not working
Each Android device is unique and may handle app notifications differently due to variations in Android versions implemented by different manufacturers. Additionally, third-party apps such as battery managers or antivirus software may have the ability to block or suppress notifications.
Oh no, all my entries are gone! Can I get them back?
We are sorry to hear that. Now, let’s take a look at what might be the issue. Daylio Cloud Backup Selecting the correct Google account Are you logged under the same account you have used for the backup? If you have
Apple Health Troubleshooting
If you cannot see your Apple Health entries in the app even though you have turned on synchronization and your entries are stored in Apple Health, you might review the following tips: First step: Make sure the app has turned
Photos – File format is not supported
You might see an error ” File format is not supported” when attaching a photo to your entry. Daylio supports native photo formats: WebP, JPEG, PNG, BMP, and HEIC. But your browser might allow you to choose other picture formats that will
Daylio Family Sharing on iOS
When you buy Daylio Premium, your purchase should be shared with your family members. You need to set up sharing and your family in your Apple Settings to make it work. However, Family Sharing is managed by Apple and should
Purchase of paid version cannot be made
There could be several reasons why in-app purchases on your phone are not working. Here are some troubleshooting steps you can take: iOS: Turned off In-App Purchases Sometimes you cannot purchase the Premium version because the button on the screen
Forgotten PIN code
1. Fingerprint Method Do you have an active fingerprint lock on your phone? You can unlock Daylio using your fingerprint—this feature is available on both iOS and Android devices. 2. Backup Method If your data is backed up to Google