Tag: issue
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Missing Files
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Missing or Incomplete Backup They have not been found on your Cloud storage. This means they might have been deleted, or their upload was interrupted. If you have your…
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Android notifications are not working
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in DaylioEach Android device is unique and may handle app notifications differently due to variations in Android versions implemented by different manufacturers. Additionally, third-party apps such as battery managers or…
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Oh no, all my entries are gone! Can I get them back?
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in DaylioWe are sorry to hear that. Now, let’s take a look at what might be the issue. Daylio Cloud Backup Selecting the correct Google account Are you logged under…
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Apple Health Troubleshooting
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in DaylioIf you cannot see your Apple Health entries in the app even though you have turned on synchronization and your entries are stored in Apple Health, you might review…
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Photos – File format is not supported
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You might see an error ” File format is not supported” when attaching a photo to your entry. Daylio supports native photo formats: WebP, JPEG, PNG, BMP, and HEIC. But your…
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Daylio Family Sharing on iOS
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in DaylioWhen you buy Daylio Premium, your purchase should be shared with your family members. You need to set up sharing and your family in your Apple Settings to make…
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Purchase of paid version cannot be made
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There could be several reasons why in-app purchases on your phone are not working. Here are some troubleshooting steps you can take: iOS: Turned off In-App Purchases Sometimes you…
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Forgotten PIN code
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in Daylio1. Fingerprint Method Do you have an active fingerprint lock on your phone? You can unlock Daylio using your fingerprint—this feature is available on both iOS and Android devices.…