Knowledge Base

Privacy Policy

We believe in transparency and honesty. We hope you will find this privacy policy clear and transparent.

See the following links for 🇰🇷 Korean and 🇯🇵 Japanese translations.

What information does the Application obtain and how is it used?

The Application does not provide an option to create an account therefore, we do not store nor have access to your entries and data. Your data are stored only locally on your device and all calculations are done on your device as well. You can optionally backup your data to Google Drive (Android) or to Apple iCloud (iOS). Your backups are stored in your private cloud space and we don’t have access to your backup files.

We obtain your email address when you request support via email or customer support contact form. We use your email only to contact you to provide support, feedback or important information.

Backup

We advise our users to regularly backup their data. Our users can choose to manually export the backup file and store it wherever they want or they can optionally make cloud backups. The cloud backups are kept in users’ private cloud space where we have no access.

Android Google Drive Backups

Android users can optionally backup their data using Google Drive. Their backups are stored in their private Google Drive space and count against their quota. We use a secure connection to your Google Account and data is safely stored in a folder where we nor other apps have access. View Google Privacy Policy at https://www.google.com/policies/privacy/

The email and name permissions within the Android are requested in order to display the account details within the app to inform users about the account which is being used for the backups. The app does not keep email addresses and names within the app. The app asks Google Sign In for a connected account and displays the account info only when accessing the Backup section. Even if the user agreed to anonymous analytics data collection your email address or name is never sent with the analytics data.

iOS iCloud Backups

iOS users can optionally backup their data using iCloud Drive. Their backups are stored in their private iCloud Drive space and count against their quota. iCloud secures your information by encrypting it when it’s in transit, storing it in iCloud in an encrypted format, and using secure tokens for authentication. For certain sensitive information, Apple uses end-to-end encryption. This means that only you can access your information, and only on devices where you’re signed into iCloud. No one else, not even Apple, can access end-to-end encrypted information. You can find out more about iCloud security and privacy overview at https://support.apple.com/en-us/HT202303

Apple Health Integration

In some products you may opt-in to integrate the app with Apple Health. If you grant the app access to Apple Health, the app will import your data from Apple Health into the Application. The app cannot read from Apple Health unless you grant access. Data accessed from Apple Health will never be shared with third parties, such as third-party service providers and/or advertisers.

The app is in no way responsible for the protection of the Health Data and/or other information stored with Apple Health. You and Apple are solely responsible for protecting such information in Apple Health. Please review Apple’s applicable policies and procedures before syncing and backing up your Health Data and/or other information with Apple Health.

Analytics

Our application may collect some anonymized usage data that are essential for us to deliver our services, to understand your needs, and to improve our services. Such as app launches, taps, clicks, scrolling information, in-app purchases, screen visits, session durations, or other information about how users interact with our app. These data are fully anonymized and aggregated and thus not linked to any particular user. The application may also collect crashes and performance reports so we can improve the stability and performance of our app.

The application does NOT collect any user-generated content. Such as your name, surname, email, photos, or anything you type within the app. Your entries and memories are truly private and fully under your control.

Photos

You can optionally attach a photo to your entry. Your photos are stored locally on your phone in our app’s storage. If you choose to make a cloud backup (Google Drive or iCloud) your photos are transferred to your private cloud storage. They are counted against your storage quota. If you choose to manually export a backup file, the photos are included in the exported backup file alongside your entries. We have no access to your photos.

Android

We use the following third-party services for our Android app:

Google Analytics for Firebase (Google Inc.)

  • This service helps us to collect and analyze usage data in order to understand usage patterns and to improve our Android app.
  • Data collected: various usage and device data such as cookies, Firebase installation IDs, Analytics App Instance IDs, usage data, anonymized IP addresses, session durations, device models, operating systems, geography, in-app purchases, first launches, app opens, app updates
  • Data collected (optional): We use Google Advertising ID only if you give us permission. We use it to measure the effectiveness of our ads and to detect fraudulent activities. The Google Advertising ID is a unique, user-resettable, and user-deletable ID, provided by Google Play services. It gives users better controls and provides developers with a simple, standard system to continue to monetize their apps. It enables users to reset or delete their identifier.
  • Data retention: 2 months

Firebase Crashlytics (Google Inc.)

  • This service helps us to identify crashes and errors in our app. It helps us to improve the reliability and stability of our Android app.
  • Data collected: Crashlytics Installation UUIDs, crash traces, device models, geography, operating systems
  • Data retention: 90 days

iOS

We use the following third-party services for our iOS app:

Google Analytics for Firebase (Google Inc.)

  • This service helps us to collect and analyze usage data in order to understand usage patterns and to improve our iOS app.
  • No personal data are collected
  • Data collected: various usage data, Firebase installation IDs, Analytics App Instance IDs, anonymized IP addresses, session durations, device models, operating systems, geography, in-app purchases, first launches, app opens, app updates
  • Data retention: 2 months

Firebase Crashlytics (Google Inc.)

  • This service helps us to identify crashes and errors in our app. It helps us to improve the reliability and stability of our iOS app.
  • No personal data are collected
  • Data collected: Crashlytics Installation UUIDs, crash traces, device models, geography, operating systems
  • Data retention: 90 days

Changes

We reserve the right, at our sole discretion, to modify or replace this Policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time and take note of any changes.